Help | ScratchLive.net

Please select the product you require help with.

Please select the version of Scratch Live you are using.

You can find your version number at the bottom right corner of the main setup screen in Scratch Live.

If you are using a beta version please ask your question in the appropriate beta area of the forum, or if a newer version is available then try upgrading to see if your problem is solved in the newer version.

Please select the version of Video-SL you are using.

You can find your version number in Video-SL's setup screen under the Info tab.

If you are using a beta version please ask your question in the appropriate beta area of the forum, or if a newer version is available then try upgrading to see if your problem is solved in the newer version.

Please select the Scratch Live hardware you are using.

Please enter your product's serial number.

This will be kept securely and not revealed publicly.

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Please select your operating system version.

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Once your support request has been submitted the support team and other knowledgeable Serato customers will be able to respond.

Ask for Help

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Please select the product you require help with.

Please select the version of Scratch Live you are using.

Please select the version of Video-SL you are using.

Please select the Scratch Live hardware you are using.

Please enter your product's serial number.

Please select your computer type.

Please select your operating system version.

Please select your operating system version.

Please enter a brief description of your problem.

Please enter a detailed description of your problem.

Do you have a Serato website account?

Please enter your desired login details.

Please enter a display name for your account. This name will be visible to other users on the site.