Website Frequently Asked Questions

Forum Discussions

Can I write bold text in my message? Underline? Italics? Strikethrough?

Sure.

Use [b] text [/b] for bold.
Use [u] text [/u] for underline.
Use [i] text [/i] for italics.
Use [s] text [/s] for strikethrough.

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What do those little icons mean in the right hand corner of the discussion title mean?

- This discussion must be read before posting anything in that area.
- This discussion will stay at the top of the forum area.
- This discussion or area is read-only. You can't post here.
- This discussion needs following up and hasn't been resolved.
- You are tracking this discussion.
- You have posted in this discussion.

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Can I edit my message?

No, editing messages makes it hard to follow a discussion. To avoid mistakes in the future please try to preview a message before submitting it.

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How do I add a link to another website in my message?

Simply type the URL or website address (eg http://serato.com or www.serato.com/products/pnt/screenshot.jpg) into your message. The forum turns that into a link using magic.

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Can I add an image to my message?

No, you can't add an image to your message. You can, however, place a link to the image by typing in the URL as described above.

You can find a forum discussion containing some recommended image hosting sites here

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How do I quote someone?

If you want to quote a message in the current discussion click on "quote" inside the message you wish to quote.

If you wish to quote something from outside of the current discussion you should use [quote] text [/quote].

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How do I write a private message to another user?

Click "Send user a Private Message" from that user's profile.

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What do the settings on the Preferences panel mean?

Automatically mark messages as read when viewed - When you view a discussion the messages in that discussion are automatically marked as being read (unhighlighted).

Manually mark messages as read - When you view a discussion, you need to manually click Mark messages as read to mark it as read.

Automatically subscribe me to discussions I reply to - If you post a reply in a discussion, the discussion will be automatically added to your Tracked Discussions area.

Threads per page - The number of discussions to display per page when viewing a forum area.

Current Time - Set this to your local time. This will translate all dates posted on the forum from Greenwitch Mean Time (GMT) to your local time.

If you are logged in you can click here to go to your preference settings.

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Can I have an avatar?

No, not unless you work for Serato or a partner company.

Why not?

Because.

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Why are the times posted in the forum incorrect?

Your time zone is probably set to GMT.
If you are logged in you can set your local time here.

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Tracked Discussions

How do I track a discussion?

To the right of the page in your "Forum Toolbox" is a link called Track this discussion. Click this and the discussion will be added to the "Your Tracked Discussions" area (linked at the top right of each page).

If a new message is posted in one of your tracked discussions, a notification will appear next to the Your Tracked Discussions link.

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General Questions

Supported Web Browsers

If your specific browser is not listed as either supported or unsupported then we have not tested with it and cannot be sure how well the site will function for you.

Supported Browsers

Unsupported Browsers

  • Internet Explorer 6 and below

If you are using Internet Explorer 6 or below you may need to upgrade to a newer browser to use some pages.

Mac OS X Users

Newer browsers that are supported and available to you are:

Windows XP and Vista Users

Newer browsers that are supported and available to you are:

Windows 2000 and Windows 98 Users

Newer browsers that are supported and available to you are:

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I'm unable to install a supported web browser. What can I do?

If workplace IT policies or other administrative limitations prevent you from installing new software applications on your computer you may not be able to upgrade or change your web browser to a supported version.

If you're running Microsoft Windows, Portableapps.com provide a number of software applications that are packaged in such as way as to not require a regular install. Applications can be run directly off a hard drive or USB flash drive and will not write any files to the normal installation locations (including the system Registry).

This means that you can run a Portableapps software package even if you do not have permission to install software on your computer.

Portableapps provide a version of the Firefox web browser that will allow you a full web browsing experience on our websites. You can download it here.

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